Organizations today realize that they need to move beyond the 10 percent of learning that we call “formal” and address the entire learning ecosystem. Most agree that learners spend 90 percent of their time learning informally. However, the challenge is that few organizations have clear practices for moving beyond formal learning to create a complete learning and performance solution that delivers measurable business impact. Plan your strategy and develop powerful performance support tools to maximize your learners’ on-the-job results.