Participants in this program will develop the skills needed to create and deliver effective return on investment (ROI) evaluations for learning and performance, organization development, human resources, technology, change, and quality solutions. The program emphasizes the Phillips ROI Methodology. Participants learn to apply ROI techniques to learning and performance solutions, which includes isolating the impact of their program on improvement in business measures, converting that improvement to money, and calculating the ROI. This program is designed for learning professionals experienced with lower levels of evaluation who want to enhance their evaluation practice by including evaluation at the impact and ROI levels.