Learn how participant conduct, training design, facilitation techniques, and a number of other factors can contribute to challenging classroom situations, and determine how to use your facilitation skills to overcome them.
Challenging behaviors are the result of many factors, and can influence the effectiveness of your training programs, both in terms of the training experience for participants and the learning outcomes. Therefore, learning how to handle challenging behaviors effectively is a critical facilitation skill.
Most facilitators associate challenging behaviors with only the participant. But a deeper look at this issue will indicate that the problem may lie with the design, you – the facilitator, the participant, or a combination of these factors. This workshop will help you identify the causes of challenging behaviors and determine the specific facilitation skills required to handle such behavior. Learn how to anticipate challenging behaviors and how to manage these within the classroom.