Learning and performance improvement professionals must effectively identify needs before their solutions can be effective. This program offers a pragmatic, evidenced-based approach for justifying results and proving success while serving individuals and your organization. It covers the framework and alignment that make data collection methodologies and approaches useful in training needs assessment.

Contrary to popular thought, a “need” is a gap in results, not a lack of “wants” or resources. A training needs assessment, when designed and implemented well, is a powerful tool for clarifying problems, identifying appropriate solutions, and reducing the risks and costs of choosing the wrong solution before documenting needs.