Create and recommend solutions that provide the greatest probability of closing a human performance gap in the most cost-effective manner.
Once you have uncovered performance issues, it is important to find the right solution—an HPI approach can be a Pandora's Box. Research tells us that more than 80 percent of the time performance gaps are not caused by a lack of skill or knowledge within the performer, meaning we must think beyond training as the go-to solution. This workshop provides relevant and timely tools to manage solution selection and implementation. You’ll learn to link root causes of performance gaps to one of six categories: knowledge, information, physical resources, structure and process, motives, and wellness. Using a performance consulting approach you’ll uncover the steps to define, design, develop, and implement the appropriate solution. HPI 1: Introducing Human Performance Improvement and HPI 2: Analyzing Human Performance are prerequisites for this third workshop.
Selecting and Implementing Performance Improvement Solutions is the third prerequisite to earn the ASTD Human Performance Improvement Certificate.
Learn about all three ASTD HPI Certificate programs: first, Improving Human Performance Improvement; second, Analyzing Human Performance; third, Selecting and Implementing Performance Improvement Solutions.