Once you have uncovered performance issues, it is important to find the right solution—an HPI approach can be a Pandora's Box. Research tells us that more than 80 percent of the time performance gaps are not caused by a lack of skill or knowledge within the performer, meaning we must think beyond training as the go-to solution. This workshop provides relevant and timely tools to manage solution selection and implementation. You’ll learn to link root causes of performance gaps to one of six categories: knowledge, information, physical resources, structure and process, motives, and wellness. Using a performance consulting approach you’ll uncover the steps to define, design, develop, and implement the appropriate solution.