Scripts for e-learning, how-to text for help systems, print documentation, and technical guides all have one key
requirement: accurate step-by-step written instructions. One missing step can frustrate the learner or end-user and derail the entire project. On the other hand, overly wordy descriptions and elaborate or inconsistent use of language can mislead the learner.

Learn to write concise, yet detailed, instructions for training and technical documents that effectively educate and motivate adult learners.